Case Studies

How we’ve helped clients inspire change with momentum-building solutions.

Woman of color writes in a notebook with one hand while scrolling on a laptop with the other.

All Case Studies — Page 2

A woman in a light green hoodie hugs an opened shipping box while smiling wide, clearly pleased with the contents inside.

A Global Retailer Introduces New Direct-to-Consumer Strategy and Operations

An older, white man opens a package for an online purchase.

New Ways to Satisfy Changing Customer Preferences in Global Retail

A Black, male call center worker smiles and laughs with his female coworker.

Measuring the Customer Experience for a Newly Realigned Insights Unit

A male engineer of color performs maintenance on a robotic arm.

Scaling a Top Silicon Valley Startup

White male in business attire presents data from a projector to his colleagues.

People-First Data-Centric Organization Transformation

An older woman of color wearing a microphone headset takes a call from a customer while seated in front of a computer.

Industry-Leading Customer Experience Ecosystem Design for a Regional Utility Company

A white business man in casual attire stands in front of a large whiteboard and presents to a modern meeting room to colleagues of various ages, races, and genders.

Stabilize and Uplevel Agile Capabilities for a Global Retailer

Male Small Business Owner Checks Stock In Shop Using Digital Tablet

Global Enterprise Migrates Suite of Applications to the Cloud

A woman of color works in an office at night. Her face is illuminated by the glow of her computer monitors. She holds a tablet in one hand, and is checking a laptop with the other hand. There is a large external monitor on her desk as well.

Global Retail Company Improves Forecasting and Increases Revenue with Supply Chain Analytics Solution

Conference being held in a modern office with glass walls. Several people inside are obscured by glares on the glass from the sun.

A Global Retailer Realigns Resources

Coworking business people of various ages, races, and genders on a business project in a bright office, sitting at table, wearing businesswear.

Evaluating a Fast-Growing Organization for Optimal Performance

An older, white male pharmacist consults a digital tablet while surrounded by cases with dozens of shelves of medications.

Designing Digital Experience Strategies for a National Insurance Provider

White businessman with curly hair wears a business suit and has his head on his chin as if deep in thought as he looks at this mobile phone. Three other coworkers of various ages, genders, and races are in the background and appear to be conversing at the meeting table they are all seated at.

Major Retailer Divests Visible Global Brand

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