Name: Human Shapes
Price range: $

Healthcare is constantly changing due to various industry-specific constraints: strict government regulation, increasing demands for technology, competition, aging populations, tight margins, and workforce shortages. Healthcare leaders are challenged to work toward solutions that curb runaway costs, improve access and outcomes, update legacy systems and outdated care models, and manage workforce burnout and retention, while still meeting consumer demands for innovative, high-quality, and affordable healthcare. Adaptive business solutions and technology—that prioritize people—will help healthcare organizations compete more effectively, creating healthier communities and bottom lines.

With adversity comes the opportunity for organizations to evolve, innovate, and prioritize what will drive the strongest care for their communities. Our collaborative partnership approach is strengthened by deep healthcare experience. With expertise across practice areas and service offerings, we can implement change management, process improvement, program management, data analytics, and other important capabilities to guide organizational and technology transformation goals. Whether you’re looking for solutions to improve your revenue cycle, renewing your people strategy to address workforce burnout and retention, building a new culture and governance model due to a recent merger or acquisition, or leveraging health data to improve clinical efficiency and outcomes, our team of experts can help.

Payment Innovation

Strengthen your payment infrastructure, evolve to a value-based care model, or maximize revenue collection for your organization.

Go-to-Market Strategy
Data Integration + Vendor Management
Change Management Strategy + Execution
Organizational Design + Effectiveness
Risk Management

Care Model Transformation

Evolve with the latest care models, improve health outcomes, and build processes and tools that promote provider efficiency.

Process Reengineering and Improvement
Stakeholder Engagement
Change + Project Management
People Strategy
Organizational Effectiveness + Alignment

Experience Design

Positive experiences for patients, consumers, and employees help sustain high engagement, attract more patients, and can establish you as a community leader in healthcare.

Experience Design Strategy
Business + Operating Model Strategy
Team Leadership + Development
Project + Risk Management
Process + Tool Optimization

Integration and Partnerships

Creating a holistic care continuum requires collaboration to meet patient needs, especially if core services don't exist in your organization. Integration and partnerships help fill service gaps and enhance your ability to compete.

Research, Persona, and Journey Mapping
Experience Strategy + Roadmap
Software Implementation and Technical Project Management (including EHR/EMR)

Operational Excellence

Support high-quality patient care with cutting-edge processes and tools. With analytical and process-improvement expertise, we help assess, implement, and sustain operational improvements.

Business + Operating Model Strategy
Program Planning + Road Mapping
Cost + Market analysis
Organizational Design + Effectiveness
Communications Planning + Design Workshops
Data Integration + Vendor Management

Four business people of various races and genders wear face masks and discuss business documents around a meeting table. One participant uses a laptop.

Adopting org-wide revenue cycle transformations?

Transformation of clinical information systems, revenue cycle management, and payment processing systems can impact your organization's clinical care delivery, front desk, and administrative resources.