Leverage technology, redefine operations, and turn your data into actionable insights.
Retailers compete daily to reach, earn, and retain customers while navigating a rapidly evolving environment marked by rising consumer expectations, supply chain disruptions, inventory management obstacles, and employee engagement and operational challenges. As an embedded retail consultant partner, we work with you to uncover your business’s root problems and create actionable and sustainable solutions that address these issues at their core.
We specialize in guiding retailers toward transformative solutions, working collaboratively to drive the greatest value, and propelling our partners into long-lasting success. Although there’s never a one-size-fits-all approach, here are some common challenges we encounter and the approaches we take as a retail business consulting firm.
Inefficient pre-season planning can wreak havoc on your operations, causing product delivery delays, mismatched inventory issues, missed sales opportunities, and a negative customer and team experience. Make the most of your seasonal execution with customized solutions.
Personalization has become table stakes, and with more of the competition pursuing personalized experiences, it becomes even harder to stand out. Discover how to position your brand by delivering targeted and tailored consumer experiences to build customer relationships that enhance engagement and drive sales.
Make sure you’re ready for increased in-season shopping to maximize profits, create a seamless customer experience, and instill agility into your processes.
Many businesses struggle with declining customer loyalty, which results in reduced repeat purchases and increased new customer acquisition costs. Understanding the factors causing this decline and finding innovative ways to connect with and drive retention is essential to building lasting customer relationships with your brand.
Do your customers have a consistent brand experience wherever they engage with you? Build a connected, consumer-led journey that delivers on customer expectations no matter where or when they find you.
Related Solutions:
Enabled by the strengths of our individual practices and informed by the depth of our retail portfolio of work, we leverage best practices and industry learnings to solve the challenges unique to your organization.
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When you partner with Propeller, you get access to a vast internal ecosystem of retail consultants with expertise in:
Learn more about our core retail consulting services:
Develop the momentum in your organization to keep pace and harness shifting customer, environmental, and technology trends. Replace your siloed functions with comprehensive, holistic, and sustainable changes to your entire business. We provide support with:
New technologies are changing the way consumers shop and interact with retailers. Propeller can help you deliver compelling customer engagement through personalized and connected experiences across all channels.
Brick-and-mortar stores are facing prolonged disruption due to increased digital engagement, soaring lease agreements, and expanding inventory expectations. Propeller specializes in optimizing store processes and enhancing customer experiences through innovative technologies and strategic store development.
Retailers need responsive supply chains to cope with shorter product lifecycles, increased demand fluctuations, and greater product variety. Propeller can help you invest wisely, prioritize technology, and drive efficiency by establishing outcome-focused metrics and aligning sales and operations planning.
Innovation and adaptability are key to staying ahead in the retail industry. Modernize your technology and teams to break organizational silos and accelerate business value.
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Whether you’re looking to harness analytics to innovate across the ecosystem, mature internal employee capabilities to facilitate growth, or build a flexible, modern system architecture, our comprehensive suite of retail transformation services can help you get there.
