Patient-Centered Solutions to Elevate Healthcare

Your Health­care Busi­ness Con­sult­ing Partner

Healthcare professionals sit at a conference table and discuss business objectives

Propeller is a nationwide management consulting firm that can help you thrive in change with solutions that build momentum and drive impact. With over a decade of experience advising Fortune 500 companies, we leverage industry-specific expertise to solve your complex problems with measurable, transformative solutions.

20+
Healthcare Clients Served
60%
Repeat Customers
1,400+
Client Engagements
77
2022 NPS Score

Deep Expertise Leveraged To Deliver Impact for Healthcare Organizations

At Propeller, our consultants have experience supporting healthcare organizations cross-functionally to transform hurdles into opportunities.

Healthcare Administration

Healthcare administration challenges span across the operational and business elements of running a hospital, managing an insurance business, investing in research and development, and more. Propeller consultants can support solutions that scale across your organization while navigating competing systems and interoperability, tight government regulation, and squeezed margins with small admin budgets through:

  • Scaling Value-Based Care
  • Current State Assessment + Future State Roadmapping
  • Project Management Office Design + Implementation
  • Resource Planning
  • Technology Strategy Roadmap
  • Data Privacy + Security
  • Revenue Cycle Transformations + Adoption
Patient and Consumer Engagement

Consumer expectations for their experience with healthcare organizations have shifted with non-traditional players moving into the space and experiences with other brands outside of healthcare setting a new baseline. Propeller can support you with patient and consumer engagement tools, tactics, applications, and education to increase engagement with healthcare decision-making that supports reducing costs and improving outcomes. Our healthcare consultants bring expertise in:

  • Business + Operating Model Strategy
  • Program Planning + Road Mapping
  • Cost + Market Analysis
  • Organizational Design + Effectiveness
  • Communications Planning + Design Workshops
  • Data Integration + Vendor Management
Reimbursement and Payment

Navigating influences from healthcare policy, insurance coverage, cost of care, and quality of care across the care continuum can feel overwhelming. Propeller consultants are equipped to assist you with challenges regarding regulatory burden, high administrative cost, fraud and abuse, and timeliness for payment processing through

  • Process Reengineering + Improvement
  • Business + Operating Model Strategy
  • Data Integration + Vendor Management
Healthcare Delivery

With the emergence of new care modalities, including telemedicine, digital therapeutics, and personalized medicines (genomics), healthcare delivery is shifting rapidly in an industry that has traditionally been relatively static. Propeller can help with out-of-the-box solutioning while maintaining safety, efficacy, and quality of care for your patients. We offer support with:

  • Organizational Assessment + Resource Alignment
  • Process + Work Capabilities Mapping
  • Training Development + Execution
  • Communications Planning + Delivery
  • Technology Enablement + Adoption
Research and Development

Research and development can be complex, time-consuming, and expensive. We can help position your organization for sustainable testing, expansion, and growth. We offer assistance in:

  • Data Integration + Vendor Management
  • People Strategy
  • Strategy Assessment
  • Ecosystem Assessment
  • Data + Analytics Modeling
  • Talent Acquisition + Retention
Manufacturing and Distribution

The manufacturing and distribution sector in healthcare is highly regulated to ensure the safety, efficacy, and quality of healthcare products. Propeller can help your organization with solutions that keep compliance and regulation top of mind, such as:

  • Current State Assessment + Future State Mapping
  • Project Management Office Design + Implementation
  • Resource Planning
  • Data Governance + Strategic Guidance
A magazine cover with the words Change Maturity Assessment

How Mature Is Your Organization at Change?

The pace of change can feel relentless. Before tackling your next significant transformation, assess your organization's change management maturity.

Our Change Maturity Assessment will help you evaluate how capable your organization is at effecting change. 

You’ll learn:

  1. Where current methodologies fall short
  2. The Propeller Change Management Maturity Model
  3. The three areas of a holistic CM approach
  4. Questions that can guide your own action plan

What our clients say it's like to work with Propeller

“Our work across multiple departments within Propeller has been incredibly helpful. Across change management, product management, project management, and power BI development the support has been incredibly valuable.”

Kajza

VP of Clinical Training and Development, National Specialty Healthcare Provider

“They focus on fit for the business they are working with. These aren’t boilerplate people. They listen and are willing to explore and problem-solve with us.”

Shelly

Director of IT PMO, Global Footwear Retailer

“The level of professionalism and engagement of each consultant is second to none. If the system allows, the Propeller team will deliver exceptional value, and sometimes they will deliver value in spite of the circumstances. Beyond that, they are just really good humans that are a joy to be around.”

Jon

Director, Org Transformation Operations, Global Retailer

“I have a trusted relationship with Propeller and have had a variety of engagements, all unique in their own way that’s allowed us to accelerate our work, scale efficiency, and improve our subject matter in the right way.”

Cameron

Technical Program Manager, Global Software Enterprise

Tackle Today's Challenges With Transformative Solutions

Whether you're looking to improve patient and staff experience, implement human-centered retention strategies to prevent burnout, or leverage data for stronger insights and better care, our consultants leverage best practices and industry knowledge to solve challenges across your organization. 

Modernize Technology
Update your systems for efficiency, accuracy, and confidentiality by moving away from antiquated systems and implementing transformative technology
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Leverage Your Data
Harness your data to optimize patient care, streamline operations, improve organizational performance, and drive strategic decision-making for healthcare organizations.
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Effect Real Change
Navigate the complex healthcare landscape and ensure transformation success with tailored change management solutions that drive innovation and growth.
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Elevate Experiences
Transform patient interactions into meaningful customer experiences, fostering loyalty and patient satisfaction while optimizing healthcare delivery.
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Empower Your Workforce
Address organizational challenges and burnout through leadership strategies, workforce planning, and improved employee experience and drive care excellence.
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Enabling a Value-Based Care System Through Technology

A leading academic medical center partnered with Propeller to fortify its capabilities in navigating the transition to a value-based care system through technology. From laying the groundwork in technical infrastructure to fostering stakeholder adoption, we orchestrated proactive processes amidst a dynamic healthcare landscape. Leveraging over 2 million claim files for measure calculation, implementing novel patient contact protocols, engaging 215 physicians, and deploying comprehensive dashboards, we catalyzed transformative insights and operational excellence.


2M Claim Files
integrated and utilized in the measure calculation
215 Physicians
engaged in the new processes
500,000+
quality metrics calculated

Download Change Maturity Assessment