Work­day-Dri­ven Agili­ty: Accel­er­at­ing a Glob­al Retail Transformation

The Problem

# Scaling Transformation Through Workday Data Integrity

A global retailer was tasked with delivering an end-to-end organizational transformation and operationalizing the new structure across various global departments. This transformation required close collaboration with cross-functional stakeholders, maintaining a high level of confidentiality, and ensuring flawless data accuracy across systems like Workday and Orgvue. Originally scoped for an 8-week project affecting 1,000 employees, the timeline was drastically reduced to 2.5 weeks, with the scope expanded to over 20,000 employees. The company needed to adapt swiftly to new operational models while maintaining consistency and the highest standards of Workday data integrity, which was crucial to the success of this transformation.

Our Approach

# Embedding HR and Building Workday-Connected Tools

When Propeller joined the project, the foundational systems and project plans were already in place, but these were designed for a much smaller scale and longer timeline. Propeller updated these plans to accommodate the accelerated timeline and 20x increase in employees impacted. Consultants worked directly in Workday and Orgvue to model and validate employee scenarios, ensuring complete coverage and proper auditing of special cases.

Propeller also integrated a new operational model for the HR team, which brought the People Solutions team into the process more deeply to expedite service-level agreements and leverage their expertise. Additionally, Propeller developed a new Smartsheets tool linked to Workday data to manage global scheduling, providing a centralized source of truth for business leaders and improving accuracy in reporting to senior leadership. These changes allowed the team to adapt quickly and maintain the highest standards of data integrity.

# Services Provided

• Change & Project Management
• Communication & Training Delivery
• Data & Analytics
• Metrics and Reporting

Value Delivered

# A Faster, Cohesive Transformation for 30,000 Employees

Over the course of 9 months, Propeller successfully managed multiple overlapping transformations, impacting more than 30,000 employees across the global retailer’s organization. The project achieved 60% faster delivery while maintaining exceptional Workday data integrity and scaling the scope 20x.

The new scheduling system developed in Smartsheets, drawing from Workday, allowed for better reporting and real-time insights, helping senior leadership stay aligned and informed throughout the process. Additionally, the HR and People Solutions teams were effectively integrated into the transformation, enabling them to deliver their own training in an expedited timeline, ensuring a cohesive and coordinated employee experience.