Very few transformations deliver on their goals. Over the past decade, project management offices (PMOs) and change management offices (CMOs) have been able to reduce the percentage of transformations that fail from 38% in 2013 to 13% in 2023, according to research by Bain.
But while PMOs and CMOs have helped prevent failures, they haven’t been as successful in improving desired business outcomes. Despite everything companies have learned about change and transformation in the last 10 years, just 12% of transformations met or exceeded expectations in 2023—the same percentage as in 2013.
That’s why a growing number of organizations are turning to a new approach in effecting and managing change: the transformation office. A transformation office serves as a leader and hub for enterprise-wide changes, allocating resources and investments holistically.
This allows the transformation office to enable concurrent initiatives and build a full picture of transformation across a portfolio, rather than sprinkling change support across the company. This plays a critical role in proactively aligning efforts to existing strategy and planning efforts while building enterprise muscle (capability) in landing large, complex change.
Read the full article on Human Resources Executive and learn:
- What a transformation office does
- How the transformation office differs from a PMO/CMO
- How to get started with a transformation office
