Insights

The latest ideas, trends, and
resources to spark change.

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All Articles Written By Bec Hallett

Blog Post

Enhancing User Experience: Leveraging Website Audits for Digital Impact

Blog Post

Seeking Symbiosis: The Employee Journey, Data, and Organizational Impact

Customer experience trends for 2023 with a photo of a curly-haired woman in a store reaching forward and looking at clothes on a rack.

Resource

3 Customer Experience Trends for Retailers

Blog Post

How to Harness the Employee Voice to Cultivate Change

Close up of a person wearing a yellow hoodie holding a credit card in one hand and their smart phone in the other hand, implying they're making an online purchase through their mobile phone.

Blog Post

How to Future-Proof Your E-commerce

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